# Get a Desk Order

> Coming soon, upon request — this feature is turned on for your tenant by the Aurea team. [Contact us](https://www.aureahub.com/contact)

One of the user's desk orders.

## Overview

- `404` `BANK_RAMP_ORDER_NOT_FOUND` when it is not the user's.

Called with the user's access token, in one environment (`isTestnet`). See [Bank Ramp: Desk Orders](https://docs.aureahub.com/docs/guide-bank-desk.md).

## Endpoint

### `GET /v1/ramp/bank/customer/desk/orders/{id}`

Authentication: bearer token required.

One of the user's desk orders.

**Path parameters**

| Name | Type | Required | Description |
| --- | --- | --- | --- |
| `id` | string (uuid) | yes | The record's `id` |

**Query parameters**

| Name | Type | Required | Description |
| --- | --- | --- | --- |
| `isTestnet` | boolean | no | `true` for the sandbox; `false` or omitted for production |

**Responses**

`200` Order

```json
{
  "id": "8f0a2c4e-6b8d-4f1a-a3c5-e7091b3d5f74",
  "environment": "production",
  "direction": "to_bank",
  "fromAsset": "USDT",
  "fromAmount": "300",
  "toAsset": "ETB",
  "toAmount": "41850.00",
  "rate": "139.50",
  "quoteExpiresAt": "2026-10-23T09:01:00.000Z",
  "beneficiary": {
    "name": "A•••• T•••••",
    "bankName": "Example Bank Ethiopia",
    "accountNumber": "••••5521"
  },
  "funding": null,
  "status": "processing",
  "failureCode": null,
  "proofRejectedReason": null,
  "refundStatus": null,
  "expiresAt": null,
  "createdAt": "2026-10-23T09:00:00.000Z",
  "updatedAt": "2026-10-23T09:00:02.000Z"
}
```

---

Web version: https://docs.aureahub.com/#desk-order-get